by Kobie Marketing | Feb 2, 2012 | Customer Experience & Engagement, Loyalty Marketing, Loyalty Strategy
Social Media exploded into Loyalty Marketing with an unparalleled force, equipping companies with the tools and knowledge needed to build deeper relationships with their customers. Still, even with an arsenal of hundreds of thousands of “Likes,” “Followers,” and...
by Bram Hechtkopf | Jan 23, 2012 | Financial Services, Retail Archive
Bain and Company, the home of Fred Reichheld and the repository of a generation’s worth of loyalty information and research, released a study that surveyed the key factors that determine customer loyalty in retail banking. Customer loyalty in retail banking Americas...
by Kobie Marketing | Jan 23, 2012 | Financial Services, Retail Archive
Bain and Company, the home of Fred Reichheld and the repository of a generation’s worth of loyalty information and research, released a study that surveyed the key factors that determine customer loyalty in retail banking. Customer loyalty in retail banking Americas...
by Kobie Marketing | Jan 3, 2012 | Loyalty Strategy, Restaurant & Dining
The beginning of a new year is the time when we think about trends in the market and try to predict where business is headed for the coming year. Loyalty marketing shows no sign of slowing down as we constantly see new programs launched across many industries and at...
by Kobie Marketing | Dec 15, 2011 | Retail Archive
The holiday season brings joy to our homes and, for most of us, it also brings a few more chores added to the “to do” list around the house. Preparing for family and guests visiting at this time of year, I always seem to make multiple trips to hardware and “do it...