Category: Loyalty Strategy

June 19, 2019

Modulating Cognitive Dissonance to Enhance Loyalty

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December 14, 2018

Emotional Loyalty Scoring: Research to Know What Drives YOUR Customers

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December 10, 2018

Get Points, for Thinking Beyond Points

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September 11, 2018

Re-Invention Drives Loyalty – and Survival – in our age of Disruption

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June 28, 2018

Simplicity in Loyalty Programs – Not as Simple as it Sounds

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October 24, 2017

(Technical) Complexity is Free – and it Can Help Loyalty Marketers

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September 7, 2017

Contact Frequency: How Much is Too Much?

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September 5, 2017

A Loyalty Experience

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June 26, 2017

The Danger of Designing for the Average Customer

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