[Infographic] The History of Loyalty

Jul 30, 2015

Over the past 120 years, “customer loyalty” has evolved from a personal relationship between storekeepers and shoppers, to a 20th Century monologue delivered by mass media, and back to a new kind of one-to-one relationship – a dialogue driven by empowered consumers.  Enjoy our infographic and be sure to download the full whitepaper here.

The History of Loyalty Infographic
Presented By Kobie Marketing: Experience Loyalty

 

480 px wide embed code:

600 px wide embed code: