Orchestrate next best actions and offers
Decisioning technology with limitless possibilities
Drive engagement throughout your members’ journey with decisioning technology that enables limitless possibilities.
Kobie Alchemy® Experience Engine determines and orchestrates audiences, next best actions, and next best offers to members, driving no-code personalization, seamless omnichannel interactions, and remarkable scalability to maximize efficiency and ROI.
Every feature a marketer needs to create and manage programs
Have total control to easily create and manage one or more loyalty programs. With Experience Engine, manage everything from program settings for business rules, to tier eligibility, card products, program-specific branding, terms & conditions and more. Define your own data requirements and leverage data capture to personalize the member experience based on preferences and attributes.
Easily create earn opportunities
Customize your loyalty program to meet your member and engagement goals. Experience Engine has 8,000+ stackable bonus rule combinations, meaning you can create endless member experiences without a single line of code. Leverage data from any source to orchestrate next best offers and actions, segment your audience, and provide flexible rewards.
Redemption optionality your members want
they expect to achieve the loyalty outcomes you need. Consumers want choice and they want it in real-time. Experience Engine offers pre-integrated rewards catalogs and redemption partners at your fingertips. Configure reward options, control redemption rules, set up auto-redemptions and even manage shipping options associated with catalog options..