zero-party data hub
Future-proof your loyalty
Capture, consolidate, and activate your most valuable customer data.
Zero-Party Data Hub
Zero-party Data Hub is a CDP‑like engine built to capture and activate the data your customers willingly share. It powers robust Panoramic Customer Profiles™ with high‑fidelity preferences and intents, enabling advanced segmentation and analytics that turn insight into action. Through engaging Gamification and a member preference center, continuously enrich profiles and future‑proof your loyalty investment by feeding AI the clean, reliable data it needs to drive efficiency, personalization at scale, and ROI.
Member Preference Center
A digital experience that enables members to update their profile details and set their communication preferences so they can tailor their experience to what matters most.
Gamification Suite
A plug-and-play set of loyalty game mechanics — challenges, badges, streaks, surveys — that make your customer experiences progressively dynamic and engaging.
Loyalty Customer Care with Enhanced ZPD
Enrich your Panoramic Customer Profiles™ by capturing high-value zero-party data with every customer service interaction.
Emotional Loyalty Scoring®
Based on leading academic research, ELS® quantifies true emotional loyalty and is the only solution that serves as a strategic input to your marketing—not just a tracking metric.
Composable, end-to-end technology
More Solutions
Our Zero Party Data Hub captures, consolidates, and activates customer data for advanced segmentation and personalization. With gamification, preference centers, and AI-ready architecture, ZPD Hub powers Panoramic Customer Profiles™ to drive smarter engagement. Learn more >
With Loyalty Data Engine, transform loyalty marketing by unifying and continuously enriching customer data across both members and non-members into dynamic Panoramic Customer Profiles™ that fuel real-time, AI-driven personalization. Learn more >
With Loyalty Management, configure, manage, and measure your program with full control and transparency. With Bonnie™, your AI Loyalty Assistant, and intuitive tools for orchestration, forecasting, fraud and liability management, launch and manage experiences faster and smarter. Learn more >
Forrester Named Usa Leader.Customers Named Usa Favorite.
Customers Named Usa Favorite.
Kobie was named the only Leader and Customer Favorite in The Forrester Wave™: Loyalty Platforms, Q4 2025, receiving the highest scores possible in 21 of 27 criteria. Paired with our placement as a Leader in Loyalty Services, we are the only provider recognized as a Leader across both waves.
