As VP of Client Services at Kobie, Jessica leads the Travel, Hospitality and Global Services portfolio, partnering with some of the world’s leading brands to strengthen customer relationships and deliver measurable business outcomes through loyalty. With more than 17 years of experience spanning loyalty, travel and customer engagement, she brings a balanced perspective that connects loyalty strategy, customer engagement, and operational excellence to deliver measurable business outcomes.

Prior to joining Kobie, Jessica served as an Executive Director at Chase Travel, where she led loyalty Partner Travel relationships and Corporate Travel initiatives. She is passionate about building authentic, trusted partnerships, aligning cross-functional teams and helping clients translate ambitious strategies into practical, executable solutions.