Danielle Imbody

Associate VP, Contact Center

As the AVP of Kobie’s award-winning Contact Center, Danielle drives the optimization of loyalty-building customer experiences for our clients. With over 25 years of experience, she has spearheaded numerous customer experience transformations, creating scalable processes that result in exceptional consumer engagement.

Danielle is a certified Change Management Practitioner (CMP). Before joining Kobie, she led business process transformation and operational excellence at Catalina Marketing.