by Kobie Marketing | Nov 21, 2012 | Retail Archive
It’s heeeeeerrrrrreeeeee! No, I’m not talking about poltergeists. That was last month’s problem. This month it’s all about the run-up to and official start of Black Friday. Known as the most frenetic shopping day of the year, (where retailers peg the bulk of their...
by Bram Hechtkopf | Aug 22, 2011 | Customer Experience & Engagement, Loyalty Marketing
“How can you say you have a loyalty program for your best customers, when, like Sears, RiteAid and GameStop, you have millions of customers in that program? What’s driving this trend and should I consider expanding my program/member criteria?” That’s the gist of a...