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by Kobie Marketing | Aug 16, 2013 | Customer Experience & Engagement, Loyalty Strategy
Loyalty programs are like people. They get run down, can become ill and require a remedy or corrective treatment. I spoke with Margaret Meraw, Kobie Marketing’s Vice President of Loyalty Operations about the current state of loyalty program health and what signs to...by Bram Hechtkopf | Sep 16, 2011 | Customer Experience & Engagement, Loyalty Strategy
As I travel around to visit clients, I’m always interested to observe the diversity in news coverage by local newspapers and television stations in different markets. Visit Miami and you’ll see local news broadcasts that more closely resemble...